Luna
MediumMaine Coon · Cat · Female · Desexed
Age 4 years · Weight 5.8 kg
58
/ 100
Health score
Medium risk band
58th percentile
Last visit
65days ago
On wellness cadence
Lifetime value
NZ$1,950
Mid-range by spend
Owner
David Thompson
david.thompson@email.com+64 21 678 9012
Email consentSMS consent
AI risk insight
Why Luna is Medium
Luna is current on all vaccines and her annual wellness is on schedule. The lapse signal is her Bravecto Plus flea + tick prevention — overdue by 4 weeks during peak tick season for an outdoor Maine Coon. Her Cardalis heart medication remains on track. Her last visit was a follow-up for her newly-diagnosed heart murmur. Based on these signals Luna is at medium risk of treatment lapse.
Vaccine record
0 overdue · 0 due soon
FVRCP (core)
Last given 9 months ago
FeLV
Last given 9 months ago
Annual Wellness
Last given 65 days ago
Financial history
Lifetime spend and product cadence
Lifetime
NZ$1,950
Avg / visit
NZ$165
Last invoice
NZ$95
65d ago
Product purchases
Bravecto Plus (flea/tick)
every 8 weeks · last bought 12 weeks ago
Cardalis (heart med)
every 4 weeks · last bought 2 weeks ago
Visit history
Last 6 visits · most recent first
Mar 30, 202665d agoHeart murmur follow-up
Dr. Reynolds · Murmur stable (grade II). Cardalis tolerated well. Continue, recheck in 4 months.
Jan 11, 2026143d agoEchocardiogram + diagnosis
Dr. Reynolds · Echo confirmed early HCM. Started Cardalis. Discussed prognosis with David.
Sep 22, 2025254d agoAnnual wellness exam
Dr. Singh · Heart murmur detected on routine auscultation. Referred for cardiac workup.
Jun 15, 2025353d agoHairball management consult
Dr. Reynolds · Recurring hairballs. Switched to hairball formula food, daily brushing recommended.
Mar 2, 2025458d agoAnnual wellness + vaccines
Dr. Singh · FVRCP + FeLV updated. Vitals normal at the time.
Oct 18, 2024593d agoNew patient + microchip
Dr. Reynolds · New patient registration. Microchip implanted. Initial wellness exam.
Visit frequency · last 12 months
Diagnostic cluster Jan–Mar
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Winback status
Step 1 of 3 · 8 days inEnrolled in “Product repurchase” flow
- ✓Day 0SMSSent 8 days ago · delivered
- 14Day 14EmailDue in 6 days
- 21Day 21Email + SMSFinal attempt in 13 days
Owner communication log
Last 3 messages sent
SMS8d ago · May 26, 2026
Hi David, Luna’s flea treatment is overdue — tick season is here. Reorder online?
Email14d ago · May 20, 2026
Luna’s Cardalis refill is ready for pickup. Quick stop anytime.
Email65d ago · Mar 30, 2026
Receipt from Riverbank Vet — NZ$95.00 paid.