Practice overview
Welcome back.
Eight patients need attention this week. Bella, your highest-value patient, hasn't visited in 142 days.
Practice HealthiYour overall practice health, weighted across 6 signals: visit frequency (25%), vaccine compliance (25%), revenue trend (20%), lapsed rate (15%), winback performance (10%), new patient growth (5%). Scored nightly.
72
/ 100
Healthy — slight downward trend
Recoverable RevenueiEstimated annual revenue from patients who haven't visited in 60+ days, based on their historical average spend per visit. Recovered when they return.
NZ$18,400
across 8 at-risk patients
up NZ$2,140 this quarter
Winback this monthiPatients enrolled in a lapsed or ghosting sequence who visited again within 30 days of their first outreach this month.
6patients
recalled and visited again
est. NZ$4,800 returned
Vaccine ComplianceiPercentage of your active patients who are current on all scheduled vaccines. Overdue = past due date. Due soon = within 30 days of due date.
94.8%
847 of 893 current
34 overdue need outreach
At-Risk PatientsiPatients scored Critical, High, or Medium. Critical = 90+ days since last visit AND 2+ overdue vaccines. High = 60–90 days. Medium = 30–60 days with vaccine or product compliance issues.
8 patients need outreach
Sorted by risk
Belladog
Labrador Retriever
142d
since last visit
Mittenscat
Domestic Shorthair
98d
since last visit
Maxdog
Border Collie
78d
since last visit
Lunacat
Maine Coon
65d
since last visit
Charliedog
Golden Retriever
56d
since last visit
Pepperdog
French Bulldog
51d
since last visit
Hazelrabbit
Holland Lop
44d
since last visit
Whiskerscat
Siamese
39d
since last visit
Vaccine ComplianceiPercentage of your active patients who are current on all scheduled vaccines. Overdue = past due date. Due soon = within 30 days of due date.
Status across 893 patients
Current
84794.8%
Due soon
121.3%
Overdue
343.8%
34 overdue patients are queued for outreach
Lifetime Patient ValueiTotal revenue generated by each patient across all visits, invoices, and product purchases since joining the practice.
Top 5 patients by lifetime spend
All-time
1
Bella
Sarah Mitchell
NZ$4,820
2
Buddy
James Chen
NZ$3,940
3
Cooper
Emma Patel
NZ$3,180
4
Daisy
Tom Wilson
NZ$2,750
5
Oliver
Maria Rodriguez
NZ$2,510